FAQ

Frequently asked questions

Order & Product

Can we ship to worldwide?


Yes, we do ship worldwide, however the charges may differ accordingly. Taxes and duties fees will be customer responsible imposed by your country.




When shall my order be ship?


Order will process and ship accordingly. Processing of orders will take estimately 2-3 working days. However, will take longer during peak season - sale and product launch Estimated Shipping Time

  • Malaysia (Peninsular) : 1-2 working days
  • Malaysia (Sabah & Sarawak) : 3-5 working days
  • Singapore : 2-3 working days
  • The rest of the world : 10-17 working days




How much are the delivery costs?


All delivery cost has be standardise as per following: Malaysia (Peninsular) : RM8.00 Malaysia (Sabah & Sarawak) : RM10.00 Singapore : RM12.00 Rest of the world : Differ accordingly




Can I cancel my order?


Once order is made and successfully purchase, we are not able to cancel order.




Can I modify my order once order is placed?


You may notify our HQ as soon as possible as we processed order quickly.




Can I get refunds?


Unfortunately no, we do not provide any refunds once item is sold. Refunds is only applicable to certain situation depending on Glogasm.Co desicion.





Payment Method

What payment method do we accept?


We accept debit/credit card, online transfer payment, Hoolah and Paypal.




Is Cash on Delivery available?


No, Glogasm does not provide Cash on Delivery for any items sold.




What is Hoolah?


Hoolah is a payment system that allow customers to enjoy purchasing the product with 3 months installment with 0% interest. Customer will only pay 1/3 of the full price upfront. Next repayment will be schedule by Hoolah.