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FAQ

  • Can we ship to worldwide?
    Yes, we do ship worldwide, however the charges may differ accordingly. Taxes and duties fees will be customer responsible imposed by your country.
  • When shall my order be ship?
    Order will process and ship accordingly. Processing of orders will take estimately 2-3 working days. However, will take longer during peak season - sale and product launch Estimated Shipping Time Malaysia (Peninsular) : 1-2 working days Malaysia (Sabah & Sarawak) : 3-5 working days Singapore : 2-3 working days The rest of the world : 10-17 working days
  • How much are the delivery costs?
    All delivery cost has be standardise as per following: Malaysia (Peninsular) : RM8.00 Malaysia (Sabah & Sarawak) : RM10.00 Singapore : RM12.00 Rest of the world : Differ accordingly
  • Can I cancel my order?
    Once order is made and successfully purchase, we are not able to cancel order.
  • Can I modify my order once order is placed?
    You may notify our HQ as soon as possible as we processed order quickly.
  • Can I get refunds?
    Unfortunately no, we do not provide any refunds once item is sold. Refunds is only applicable to certain situation depending on Glogasm.Co desicion.
  • What payment method do we accept?
    We accept debit/credit card, online transfer payment, Hoolah and Paypal.
  • What is Hoolah?
    Hoolah is a payment system that allow customers to enjoy purchasing the product with 3 months installment with 0% interest. Customer will only pay 1/3 of the full price upfront. Next repayment will be schedule by Hoolah.
  • Is Cash on Delivery available?
    No, Glogasm does not provide Cash on Delivery for any items sold.
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